Returns & Exchanges

At Perfumistta, we want you to be completely satisfied with your fragrance journey. If you are not entirely happy with your purchase, we offer a 30-day return window for items in their original, unopened packaging.

1

Initiate Your Request

Contact our customer concierge team via email with your order number and the reason for your return to receive a Return Authorization Number.

2

Secure Packaging

Carefully place the unused perfume bottle in its original designer box and use protective padding to ensure the glass remains intact during transit.

3

Ship the Item

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within 7 days of receiving your authorization.

4

Quality Inspection & Refund

Once our specialists verify the product's condition, your refund will be processed back to your original payment method within 5 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing