Frequently Asked Questions

Everything you need to know about your luxury fragrance experience.

Are your fragrances 100% authentic?

Yes, we guarantee that all fragrances sold on Perfumistta are 100% authentic originals sourced directly from authorized distributors and the brands themselves.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy for perfumes?

We accept returns on unopened and unused products in their original cellophane packaging within 30 days of purchase. Due to hygiene reasons, we cannot accept returns on opened bottles.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Please note that shipping rates and delivery times vary depending on the destination and local customs regulations.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How should I store my perfume to ensure it lasts?

To maintain the integrity of the scent, store your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as in a bedroom drawer.